The word communication means the act or process of giving or exchanging of information signals or messages as by talk gestures or writing. Communication effectively in speaking and writing is useful in all areas of business such as management technical clerical and social positions.
The ability to communication effectively with others is
repeatedly named as top quality of a successful businessman you as a
businessman may be a very intelligent person but if you can’t get your message
across to the other you will be thought of as less intelligent then you are
because ideas are common but the ability to clearly communication ideas is
rare. Business
communication is used for a wide variety of activities including, but not
limited to: strategic communications planning, media relations, public
relations which can include social media, broadcast and written
communications, and more brand management, reputation management,
speech-writing, customer client relations, and internal employee
communications.
Companies
with limited resources may choose to engage in only a few of these activities,
while larger organizations may employ a full spectrum of communications. Since
it is difficult to develop such a broad range of skills, communications
professionals often specialize in one or two of these areas but usually have at
least a working knowledge of most of them. By far, the most important qualifications
communications professionals can possess are excellent writing ability, good
'people' skills, and the capacity to think critically and strategically.
Family communication is the study of the communication perspective in
a broadly defined family, with intimacy and trusting relationship. The main
goal of family communication is to understand the interactions of family and
the pattern of behaviors of family members in different circumstances. Open and
honest communication creates an atmosphere that allows family members to
express their differences as well as love and admiration for one another. It
also helps to understand the feelings of one another. Family communication
study looks at topics such as family rules, family roles or family dialectics
and how those factors could affect the communication between family members.
Researchers develop theories to understand communication behaviors. Family
communication study also digs deep into certain time periods of family life
such as marriage, parenthood or divorce and how communication stands in those
situations. It is important for family members to understand communication as a
trusted way which leads to a well constructed family.
Nonverbal
communication describes the process of conveying meaning in the form of
non-word messages. Examples of nonverbal communication include hap tic
communication chromatic communication gestures body language facial expressions
eye contact and how one dress. Nonverbal communication also relates to intent
of a message. Examples of intent are voluntary, intentional movements like
shaking a hand or winking, as well as involuntary, such as sweating. Speech
also contains nonverbal elements known as para language e.g. rhythm intonation tempo
and stress. There may even be a pheromone component. Research has shown that up
to 58% of human communication may occur through non-verbal facial expressions,
and a further 40% through Para language. It
affects communication most at the subconscious level and establishes trust.
Likewise, written texts include nonverbal elements such as handwriting style,
spatial arrangement of words and the use of emoticons to convey emotion. Nonverbal
communication demonstrates one of Waldwick laws you cannot not communicate.
Once proximity has formed awareness, living creatures begin interpreting any
signals received. Some of the functions of nonverbal communication in humans
are to complement and illustrate, to reinforce and emphasize, to replace and substitute,
to control and regulate, and to contradict the denotative message
Effective
verbal or spoken communication is dependent on a number of factors and cannot
be fully isolated from other important interpersonal skills such as non-verbal
communication, listening skills and clarification. Human language can be
defined as a system of symbols sometimes known as lexers and the grammars rules
by which the symbols are manipulated. The word language also refers
to common properties of languages. Language learning normally occurs most
intensively during human childhood. Most of the thousands of human languages
use patterns of sound or gesture for symbols which enable communication with
others around them. Languages tend to share certain properties, although there
are exceptions. There is no defined line between a language and a dialect. Constructed
languages such as Esperanto programming languages and various mathematical
formalism is not necessarily restricted to the properties shared by human
languages. Communication is a two-way process not merely one way.
Cultural
differences exist within countries tribal regional differences, dialects etc
between religious groups and in organizations or at an organizational level
where companies, teams and units may have different expectations, norms and
idiolects. Families and family groups may also experience the effect of
cultural barriers to communication within and between different family members
or groups. For example: words, colors and symbols have different meanings in
different cultures. In most parts of the world, nodding your head means
agreement, shaking your head means no, except in some parts of the world.
Communication
to a great extent is influenced by culture and cultural variables. Understanding cultural aspects of
communication refers to having knowledge of different cultures in order to
communicate effectively with cross culture people. Cultural aspects of
communication are of great relevance in today's world which is now a global
village, thanks to globalization. Cultural aspects of communication are the
cultural differences which influences communication across borders. Impact of
cultural differences on communication components are explained below. Communication
is thus a process by which meaning is assigned and conveyed in an attempt to
create shared understanding. Gregory Bate son called it "the replication
of tautologies in the universe. This process, which requires a vast repertoire
of skills in interpersonal processing, listening, observing, speaking,
questioning, analyzing, gestures, and evaluating, enables collaboration and cooperation.
Misunderstandings
can be anticipated and solved through formulations, questions and answers,
paraphrasing, examples, and stories of strategic talk. Written communication
can be clarified by planning follow-up talks on critical written communication
as part of the everyday way of doing business. A few minutes spent talking in
the present will save valuable time later by avoiding misunderstandings in
advance. A frequent method for this purpose is reiterating what one heard in
one's own words and asking the other person if that really was what was meant paraphrasing.
The first
major model for communication was introduced by Claude Shannon and Warren
Weaver for Bell Laboratories in 1949. The original model was designed to mirror
the functioning of radio and telephone technologies. Their initial model
consisted of three primary parts: sender, channel, and receiver. The sender was
the part of a telephone a person spoke into, the channel was the telephone
itself, and the receiver was the part of the phone where one could hear the
other person. Shannon and Weaver also recognized that often there is static
that interferes with one listening to a telephone conversation which they
deemed noise. In a simple model, often referred to as the transmission model or
standard view of communication, information or content e.g. a message in natural
language is sent in some form as spoken language from an emission/ sender/ encoder
to a destination/ receiver/ decoder. This common conception of communication
simply views communication as a means of sending and receiving information. The
strengths of this model are simplicity, generality, and quantifiable.
Your career is based on your ability to do well in written and
oral communication. This ability to do communication effectively is a valuable
asset for you. Effective Communication is essential for successful in dealing
with international business people. Your goodwill as well as your organization
is at stake. So be very careful while communication with international people.
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